Shipping Information
Shipping using Express mail and Register Air mail service is included in the price of your watch, and is highly recommended for most regions. Once we ship your package, we will send you tracking number once it available. You can expect delivery time of 7-14 working days.
When you purchase with our website, we can confidently assure that your shipment will be sent promptly and arrive secure and intact to your door. You can track your shipment through the tracking system provided as well as contact our customer service via email. Each package will be cushioned against damage, will clear customs, will be wrapped to avoid high import taxes, and will be exactly what you ordered.
We guarantee that our items will clear customs anywhere in the world . Confident of this, in the event that a shipment is seized we will reship once at our own expense.
You can track your shipment Here:
- Canada
- Ireland
- Korea
- Malta
- New Zealand
- Portugal
- Qatar
- Singapore
- Taiwan
- United Arab Emirates
- United Kingdom
- United States
- Spain
Returns / Exchanges
We offer 180 day warranty on every watch you purchase from this site. Watches may be returned or exchanged ONLY if it is faulty. Warranty does not cover ordinary wear and tear or damages caused by external reasons (such as scratches, missing stones, dents, nicks, fading/chipping of the material on the product etc..). Warranty does not cover water damage, lost or stolen parts, damages due to personal misuse/negligence, therefore we strongly recommend not to swim, dive, surf or have any other similar activity with any watches.
We offer a 14 day refund policy, if you are not 100% satisfied with the goods, we would only issue a refund if
- the item is in its original condition, which means the product hasn't been sized, worn, plastic removed, damaged, scratched or tampered with.
- the item is returned within 14 days of purchase. (from the day the goods is signed for /received)
- After 14 days we may not issue a refund, but exchanges may be acceptable.
- All returns are at the customers' own cost.
- The refund amount will be the exact amount you paid for the item without shipping fee.
- Exchanges will be subject to price difference adjustment (if there is any).
- All returns: please contact before returning of the goods to avoid unnecessary costs on both sides.
If there are no quality problems, not refund!
Wish you a happy shopping experience, any problem just drop us an email at sales@1replicawatches.com
